Head of Sales and Marketing

Vacancy Salary Competitive

Vacancy Location Long Stratton, Norwich, Norfolk

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Full Time: 37hrs per week
Proposed Interview Date: 23rd-25th June (TBC)

We have an exciting opportunity for a Head of Sales & Marketing to join Crocus Homes to independently plan, organise, coordinate and control all sales and marketing related activities across our new build developments, ensuring that they are designed, marketed and sold in a professional and transparent way, whilst providing the very best customer journey with Crocus Homes.

Key Responsibilities Include:

Appoint, manage, train and support Sales Advisers and Sales Coordinators in line with the Company’s operations throughout the sales process to achieve sales targets and exemplary customer feedback.
Meet required sales targets as set by the Board or ensure that everything is done to maximise sales across our developments.
To progress reservations to the point of exchange of Contracts, liaising with Agents and Solicitors as necessary and solving any enquiries as may arise, with the wider Crocus team
Manage Crocus Homes’ Website Designers and our COINS system to ensure all sales information remains current and all platforms are kept up to date.
Arrange for accompanied site visits for our customers throughout the journey of purchasing a home from Crocus Homes.

For a full list of responsibilities please see the attached Role Profile

Our Ideal Candidate Will Have:

Education and Qualifications:

Educated to degree level in Business Administration/Sales/Marketing or equivalent experience (E).

Experience:

Demonstrable experience and understanding of the house building/construction industry is required (E).
Track record of leading a sales and marketing function in a recognised field to which Crocus Homes operates within (E).
Familiarity/experience with COINS (D).

Skills, Knowledge and Abilities:

Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of people.
Ability to liaise with internal and external stakeholders.
Ability to plan and programme visits and work around a site team.
Ability to work independently as well as part of a team.
Ability to lead, manage and motivate colleagues to receive the best outcomes for the Company.
Good administration skills.
Ability to work to deadlines in a fast-paced environment.
Ability to work on own initiative, with excellent attention to detail.
Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook)
Committed to diversity and inclusion.

Personal Attributes:

Full UK driving licence.

This role is subject to a basic DBS check.

The Company

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

At Saffron

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our staff to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.

Our Strategy

Inspiring Trust

Tenants have told us earning their trust is vital.

Through our Saffron Community Membership we are committed to both understand and transform the way our tenants and their communities feel about Saffron.

We intend to do this by delivering reliable demand-led services and openly involving tenants and their communities in our work.

Inspiring Community

Saffron exists for the benefit of the community.

We are committed to people being able to live independently in warm and affordable homes and see the climate challenge as a great opportunity to renew homes and communities across Norfolk and Suffolk.

By 2030 all our tenants will live in homes that are at least EPC category C and the average SAP rating of their homes will be higher than 80. We intend to be carbon neutral by 2045.

Inspiring Organisation

A place where colleagues can flourish.

To make the biggest impact we need to be an inclusive organisation to work with and work for, motivated by delivering great value for tenants.

By 2050 we intend to become one of the best 10 housing associations to work for, work in partnership with others and before 2030 double our investment in improving homes and communities.